A McDonald's in Franklin, Tennessee, has garnered viral attention after a customer shared a photo of the restaurant's PlayPlace area on social media. The image, posted by X user @NancyAFrench, depicts a corner with two screens and two chairs, accompanied by the caption: "This is so heartbreaking. I'm at a new McDonald's in Franklin, TN, and look at their 'play place' for children. Two screens/two chairs."
The post has amassed over 16 million views and nearly 2,000 comments, with many users expressing disappointment over the minimalist design. One commenter described it as "upsetting," while another referred to it as a "punishment place." Some reminisced about traditional play areas, lamenting the loss of physical play structures.
In response, a McDonald's spokesperson stated, "McDonald's and our franchisees are proud to provide family-friendly spaces across many of our U.S. restaurants. While this restaurant has a few interactive features for younger guests, it does not represent the full PlayPlace design and experience."
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